Trax Tracking: Track Your Trax Parcel Live

Trax tracking number format

Format	Used for
Numeric tracking number	Shared by the seller after booking

Trax delivers cash on delivery parcels for Pakistani online stores. Its tracking runs on the Sonic platform.

Like most local couriers, Trax uses digit-only numbers, so pick Trax from the list if we suggest another courier.

When you track here, we open the official Trax page with your number already filled in, so you always see the carrier's own latest scan.

Find the number. Look in the shipping email, the order page or the receipt. A Trax number looks like 201234567890.
Paste it above. Trax is selected for you on this page. Spaces and dashes are removed.
Read the status. Check the latest scan and the history. If nothing has changed for a while, see the tips below.

Label created / Shipment information receivedThe sender made a label and told the carrier a parcel is coming. The carrier does not have the parcel yet. Wait one to two days for the first scan. If nothing changes after three working days, ask the sender whether it was handed over.
In transitThe parcel is moving through the carrier network, by truck, plane or both. Gaps of a day or two between scans are normal, longer for international parcels.
Held at customs / Customs clearanceThe destination country is checking the parcel. Duties, taxes or documents may be needed. Watch for a message from the carrier about payment. Only pay through the carrier's official website.
Out for deliveryThe parcel is on the delivery vehicle today. Keep your phone on and someone at the address if possible.
Delivery attemptedThe driver came but could not deliver, for example nobody was home or access was blocked. Check the card or message left, then rebook delivery or collect it.
Exception / DelayedSomething stopped the normal route: weather, an address problem, damage or a missed connection. Most exceptions clear on their own within a day or two. Contact the carrier if nothing changes in 48 hours.
DeliveredThe carrier recorded the parcel as handed over or left at the address. If you cannot find it, check safe places and neighbours, then contact the sender within 24 hours.

Is Trax the same as Sonic?

Trax tracking runs on the Sonic website, so the link opens there.

Where do I get my Trax number?

From the online shop by SMS, WhatsApp or email.

Why is my Trax parcel not updating?

Parcels are scanned at hubs; a day without updates is normal. Contact the seller after three working days.