GLS Tracking: Track Your GLS Parcel Live

GLS tracking number format

Format	Used for
11 or 12 digits	GLS parcel number
8 character track ID	Some countries use a short letter and digit code

About GLS tracking

GLS delivers parcels across Europe and in parts of the US and Canada. Each country runs its own GLS site, and the group tracking page covers all of them.

GLS numbers are mostly digits, so pick GLS from the list if another carrier is suggested.

When you track here, we open the official GLS page with your number already filled in, so you always see the carrier's own latest scan.

How to track a GLS parcel

Find the number. Look in the shipping email, the order page or the receipt. A GLS number looks like 12345678901.
Paste it above. GLS is selected for you on this page. Spaces and dashes are removed.
Read the status. Check the latest scan and the history. If nothing has changed for a while, see the tips below.

GLS tracking status meanings

Label created / Shipment information receivedThe sender made a label and told the carrier a parcel is coming. The carrier does not have the parcel yet. Wait one to two days for the first scan. If nothing changes after three working days, ask the sender whether it was handed over.
In transitThe parcel is moving through the carrier network, by truck, plane or both. Gaps of a day or two between scans are normal, longer for international parcels.
Held at customs / Customs clearanceThe destination country is checking the parcel. Duties, taxes or documents may be needed. Watch for a message from the carrier about payment. Only pay through the carrier's official website.
Out for deliveryThe parcel is on the delivery vehicle today. Keep your phone on and someone at the address if possible.
Delivery attemptedThe driver came but could not deliver, for example nobody was home or access was blocked. Check the card or message left, then rebook delivery or collect it.
Exception / DelayedSomething stopped the normal route: weather, an address problem, damage or a missed connection. Most exceptions clear on their own within a day or two. Contact the carrier if nothing changes in 48 hours.
DeliveredThe carrier recorded the parcel as handed over or left at the address. If you cannot find it, check safe places and neighbours, then contact the sender within 24 hours.

Every tracking status explained

Tips for GLS parcels

Many GLS countries offer parcel shop delivery; check your notification.
Cross-border GLS parcels change to the local GLS company with the same number.
Use the FlexDeliveryService link in GLS emails to change the day or place.

GLS tracking FAQ

How many digits is a GLS tracking number?

Usually 11 or 12 digits.

Does GLS deliver in the UK?

GLS works with partners in the UK; the tracking page shows who delivers the last mile.

Why does my GLS parcel show another carrier?

Digit-only numbers match several carriers. Choose GLS from the list.

GLS Tracking