To track a eBay order, open the order in the eBay app or website and choose Track. To see the courier’s own scans, copy the tracking number shown there and paste it into the tracker above; we detect the carrier for you.
Which carriers deliver eBay orders?
eBay does not use a single courier. Depending on your country and the item, orders may travel with whichever carrier the seller chose, such as USPS, UPS, FedEx, Royal Mail, Evri or DPD, often after a consolidator in the origin country hands them over.
Why the tracking number can change
Cross-border orders often get a first number in the origin country and a second number from the local delivery company. The order page usually shows the latest one. If a number stops updating, check the order page for a new number and paste that one here.
eBay Money Back Guarantee
If an item does not arrive by the latest estimated date, open an item not received request from the order page. eBay steps in if the seller does not solve it.
Order not arriving?
Check the expected delivery window in the app first. If the window has passed, or tracking says delivered but nothing arrived, contact eBay support from the order page; they handle refunds and replacements. Also see where is my package.
Frequently asked questions
How do I track an eBay order?
Open Purchases in your eBay account and choose Track package, or copy the tracking number and paste it here.
What if the eBay seller did not add tracking?
Message the seller from the order page and ask for it. If the item does not arrive by the estimated date, you can open an item not received request.
Why did my eBay tracking number change?
International orders can pass through eBay's shipping hub, which hands the parcel to another carrier with a new number.