To track a SHEIN order, open the order in the SHEIN app or website and choose Track. To see the courier’s own scans, copy the tracking number shown there and paste it into the tracker above; we detect the carrier for you.
Which carriers deliver SHEIN orders?
SHEIN does not use a single courier. Depending on your country and the item, orders may travel with USPS, UPS, Royal Mail, Evri, GLS or PostNL, often after a consolidator in the origin country hands them over.
Why the tracking number can change
Cross-border orders often get a first number in the origin country and a second number from the local delivery company. The order page usually shows the latest one. If a number stops updating, check the order page for a new number and paste that one here.
SHEIN delivery times
Standard shipping usually takes around 1 to 2 weeks, express is faster. The order page shows the estimate for your country.
Order not arriving?
Check the expected delivery window in the app first. If the window has passed, or tracking says delivered but nothing arrived, contact SHEIN support from the order page; they handle refunds and replacements. Also see where is my package.
Frequently asked questions
How do I track my SHEIN order?
Go to Me, My Orders in the SHEIN app, open the order and choose Track. Paste the number here to see the courier's scans.
Why does my SHEIN tracking not update?
Orders from overseas warehouses can go days without scans while flying and clearing customs.
Who delivers SHEIN orders?
It depends on your country: USPS, UPS, Royal Mail, Evri, DPD, GLS, PostNL and local posts are common.