To track a Temu order, open the order in the Temu app or website and choose Track. To see the courier’s own scans, copy the tracking number shown there and paste it into the tracker above; we detect the carrier for you.
Which carriers deliver Temu orders?
Temu does not use a single courier. Depending on your country and the item, orders may travel with USPS, UPS, Royal Mail, Evri, Yodel or DPD, often after a consolidator in the origin country hands them over.
Why the tracking number can change
Cross-border orders often get a first number in the origin country and a second number from the local delivery company. The order page usually shows the latest one. If a number stops updating, check the order page for a new number and paste that one here.
Temu delivery times
Many orders arrive in about 1 to 2 weeks, but some take longer, especially at peak times. Items shipped from local warehouses arrive faster.
Order not arriving?
Check the expected delivery window in the app first. If the window has passed, or tracking says delivered but nothing arrived, contact Temu support from the order page; they handle refunds and replacements. Also see where is my package.
Frequently asked questions
How do I track my Temu order?
Open Orders in the Temu app, choose the order and tap Track. Paste the carrier number here to see the courier's own scans.
Why is my Temu package taking so long?
Many Temu orders ship from China, so 1 to 3 weeks is normal, including customs.
Who delivers Temu orders?
It varies by country: USPS, UPS, Royal Mail, Evri, Yodel, DPD and local posts are common last-mile carriers.